More about “YourCouncil” and Current, Future Capabilities!

September 27, 2018

Published by CounciLINK on September 27, 2018


YourCouncil-revAfter nearly two years of preparation, strategic planning and build out – we have new technology in place that is providing a new online experience with the Council.

YourCouncil officially launched Wednesday, Sept. 13. Many thanks go to the CDAs and PD Specialists who provided feedback to the Council while YourCouncil was under development. Your input helped make YourCouncil an immediate success!

For example, YourCouncil uses an industry-leading technology platform that allows applicants to manage their initial or renewal CDA applications. YourCouncil lets users track their progress, upload required documentation and receive messages directly on their Dashboard page throughout the application process.

Here are new and updated feature and services:

  1. Home Visitor Candidates can apply online! NEW!
  2. Request special accommodations online! NEW!
  3. Request a language specialization other than English or Spanish online! NEW!
  4. YourCouncil uses Google Translate (English, Spanish, Mandarin, French, and Arabic). NEW!
  5. YourCouncil has a beautiful new look, improved navigation and Council Store.
  6. PDS community has a new Learning Management System (LMS) with a resource library, online PDS courses, and testing.
  7. Responsive design is built-in for use on any device (computer, tablet, smartphone).
  8. Need help? Use our toll-free Call Center at 800-424-4310 weekdays from 8 a.m. to 6 p.m. ET.

Following the success of our initial launch of YourCouncil, we are continuing to fine-tune the system and finalize additional features.

Important Note: Some CDA candidates, who had applications in progress in the old YourCDA system and submitted payment by Friday, Sept. 7, 2018, are completing their applications in the “old system.” The old system will close on Dec. 15, 2018; then all active accounts will be transferred to the YourCouncil system.

All other active CDA candidates who were in progress but did not submit payment by Friday, Sept. 7, have access to their account in YourCouncil.

More details at https://www.cdacouncil.org/yourcda#moreinfo

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