Home > Newsletters > Christi Moore: Finding Your Life’s Work
The early learning field struck a chord in Christi’s heart 20 years ago when she worked as a pre-K teacher in Burke County, Georgia. At the time, she had recently returned to her home state after earning a bachelor’s degree in music education and teaching music at a public school in Alabama. “When I decided I wanted to come back to Georgia, I looked for another teaching job, and the one I found was in early childhood education,” Christi recalls. “The field was completely new to me, and I didn’t think of it as a step in my career. But I fell in love with the children and was fascinated to see how fast they advance in a short space of time. Since then, building a foundation for them to succeed in school has become my life’s work.”
Christi now serves as Director of Workforce Supports and Learning at the Georgia Department of Early Care and Learning (DECAL). “We focus on providing educators with access to high- quality training, coaching and technical assistance,” Christi says. “We also oversee Georgia’s workforce registry and provide scholarships for educators to earn a degree, Montessori credential or Child Development Associate® (CDA) Credential™, a big component of our program.” The DECAL Scholars program, as it’s called, also has a personal meaning for Christi. “My sister is a teacher, my mother is a retired teacher, and I used to be a teacher,” she says, “so I’m very passionate about helping teachers get the support they need.”
Christi also remembers how much she needed support when she made the transition from being a music teacher to a teacher in Georgia’s Pre-K Program. “Fortunately, I had access to strong training and mentors who helped me find my way in a Pre-K classroom,” Christi says. “They helped fill in the gaps in my knowledge and made me want to open opportunities for other teachers, too.” And Christi’s ambition to make a broader impact on the early learning field led her to make another transition in her career to teaching college students.
“I instructed early childhood education students at Georgia State University while I was there earning my PhD,” Christi says. Her dissertation, Allow the Music to Speak, was a study of rising educators’ experiences in a music-integrated literacy methods course. “I wanted to explore the connection between music and literacy, two domains based on formulas and structures,” Christi explains. And her syllabus for the college students also integrated music, along with other performing and creative arts like storytelling and dance. “My first assignment for the class was for each student to portray an important interest, passion or life experience through some sort of art form,” Christi recalls. “It was a challenge at first for the students, who were accustomed to a more structured and traditional approach in their studies, but it brought a rich learning experience to the time the college students and I spent together.”
Christi helped her students think outside the box as they explored the topic of literacy in early learning, and she continued to take an innovative approach after earning her PhD. “I made another shift in my career,” she recalls, “by becoming Assistant Director at the Rollins Center for Language and Literacy, which is part of the Atlanta Speech School. In this new role, my goal was to guide the development of online and remote methods for helping teachers learn and use evidence-based language and literacy practices,” Christi says. And she learned a lot, too, while managing the program. “I did not know much about online learning when I started at that position,” she admits, “so I had to develop a broad knowledge base of what online learning can be, what it can look like and what it should achieve.”
The experience at Rollins also deepened Christi’s commitment to teachers since it showed her what a strong impact a program like this could have. “I wanted to make that impact on the state level,” she says, “so 10 years ago I took on my current position as Director of Workforce Supports and Learning at the Department of Early Care and Learning.” In the time Christi has been there, the department has increasingly focused on helping educators earn a CDA® and invested more funding in the credential. DECAL Scholars has also benefited from support from Care Solutions, a consulting firm that helps administer the program, and from the Council for Professional Recognition. “The Council has helped us refine our thinking about the CDA and the importance of child care for working families in Georgia,” Christi says.
“For many people in our workforce,” as Christi points out, “the CDA is also the preferred pathway to a career in early learning, especially since the COVID pandemic. We began hearing from child care directors and owners that it was hard to hire people who had the right training, so we changed the DECAL Scholars program to provide more targeted support for the CDA. We pay for CDA training, and we pay the CDA application fee for all candidates, including the high school students enrolled in our state’s Career, Technical, and Agricultural Education (CTAE) programs. We also pay for CDA renewals—all as part of our efforts to rebuild a strong early learning workforce after COVID.”
The response to these steps has been positive in Georgia’s early learning community, as Christi goes on to explain. “Child care directors and owners tell me that the CDA provides a strong foundation for educators to understand how to work with children and support families. They like the structure of CDA training and the ability of educators to take the CDA coursework online,” Christi says. “Another popular option is having a trainer come to a child care program, since educators can support each other as they take the coursework and that builds a sense of community in the program.”
In partnership with the Technical College System of Georgia, DECAL’s efforts also make communities stronger statewide by providing a bilingual CDA, as Christi explains. “We think it’s important for children and families to have teachers who speak their language and share their cultural background. So, we support bilingual educators in not only taking the CDA coursework but also in navigating the red tape it takes to open their own program.” Many of the CDA graduates are immigrants who want to start a family child care, a setting that appeals to many members of the immigrant communities in the state, Christi explains. So, the families can choose the learning environment they prefer for their children while educators can fulfill their goals. “Everyone wins.”
Seeing the benefits of the CDA for both educators and communities across the state has helped Christi realize that she’s made the right choices in her career. “At every step in my professional life, I’ve wondered about the future,” she says. “What would happen if I switched from teaching music to pre-K, shifted from teaching children to adults, and moved from the private sector to working for the state?” Christi saw the results of her choices last year when she invited an early childhood educator and mom named Roberta to speak at DECAL’s board meeting and put a face on the program. Roberta came to the meeting with her entire family and talked about her experience earning her credential.
“Roberta was managing a fast-food restaurant when she learned from someone in her community that the state was helping people earn ECE credentials,” Christi says. “She wanted a new career, so she applied for one of our scholarships. Since then, Roberta has continued to advance her education and now she’s a lead teacher at an Atlanta school that mainly serves children with disabilities, as she told the board. Roberta said she never expected to achieve such success. Yet she had done it with funding from DECAL. And it was an eye-opening moment for me when Roberta said that participating in the program changed her life and changed her family’s life too,” Christi recalls.
“Roberta deserves all the credit for doing the coursework, taking the exam and going through the classroom assessment. Still, it’s rewarding for me to think the Workforce Supports and Learning team played a small part in opening a new door for her to step through,” Christi says. And listening to Roberta speak made Christi glad she had decided to make early learning her life’s work by boosting the ranks of highly qualified teachers in her state. Roberta’s story of change and success was music to Christi’s ears.
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Mackenzie Pelland serves as Vice President of Product at the Council. In this role, she oversees the Council’s product strategy and portfolio, including credentialing programs, educational publications, professional development resources, and branded merchandise, ensuring offerings are sustainable and responsive to the evolving needs of early childhood educators and the broader early care and education field. Her work focuses on building scalable, user-centered products that strengthen quality and integrity across the Council’s credentialing, educational, and professional learning offerings.
Prior to this role, Mackenzie served as Director of ECE Observation Systems at the Council, where she oversaw the observation portion of the CDA® credentialing assessment process and led the ECE Observation Team. She also worked to support, refine, and strengthen the Professional Development Specialist community to better meet the needs of a diverse CDA® candidate population.
Before joining the Council, Mackenzie was Senior Director of Monitoring and Compliance Systems at Acelero Learning, where she led the development and execution of monitoring systems related to federal grant compliance, child care licensing, health and safety, incident management, and facilities compliance across Head Start programs nationwide. She also previously served as Program Accountability and Policy Implementation Manager at New York City’s Department of Education within the Division of Early Childhood Education.
Mackenzie is recognized as a credentialing specialist by the Institute for Credentialing Excellence. She holds a master’s degree in education policy from Teachers College, Columbia University, a Certificate in Education and Program Evaluation from Georgetown University, and a bachelor’s degree in politics and education from Occidental College.
Elisa Shepherd
Vice President of Strategic Alliances
Elisa Shepherd is the Vice President of Strategic Alliances at the Council, where she leads initiatives to advance the Council’s mission and strategic plan through designing, managing, and executing a comprehensive stakeholder relationship strategy.
With over 25 years of experience in early childhood education (ECE), Elisa has dedicated her career to developing impactful programs, professional development opportunities, and public policies that support working families, young children, and ECE staff. Before joining the Council, Elisa held numerous roles within the childcare industry. Most recently, she served as Associate Vice President at The Learning Experience and as Senior Manager at KinderCare Education, where she influenced government affairs and public policies across 40 states.
Elisa’s commitment to leadership is reflected in her external roles on the Early Care and Education Consortium Board of Directors, the Florida Chamber Foundation Board of Trustees, and as the DEI Caucus Leader for KinderCare Education. She has been recognized as an Emerging Leader in Early Childhood by Childcare Exchange’s Leadership Initiative.
Elisa earned a Bachelor of Science in Psychology with a focus on child development from Pennsylvania State University in State College, PA.
Janie Payne
Vice President of People and Culture
Janie Payne is the Vice President of People and Culture for the Council for Professional Recognition. Janie is responsible for envisioning, developing, and executing initiatives that strategically manage talent and culture to align people strategies with the overarching business vision of the Council. Janie is responsible for driving organizational excellence through strategic talent practices, orchestrating workforce planning, talent acquisition, performance management as well as a myriad of other Human Resources Programs. She is accountable for driving effectiveness by shaping organizational structure for optimal efficiency. Janie oversees strategies that foster a healthy culture to include embedding diversity, equity, and inclusion into all aspects of the organization.
In Janie’s prior role, she was the Vice President of Administration at Equal Justice Works, where she was responsible for leading human resources, financial operations, facilities management, and information technology. She was also accountable for developing and implementing Equal Justice Works Diversity, Equity, and Inclusion strategy focused on attracting diverse, mission-oriented talent and creating an inclusive and equitable workplace environment. With more than fifteen years of private, federal, and not-for-profit experience, Janie is known for her intuitive skill in administration management, human resources management, designing and leading complex system change, diversity and inclusion, and social justice reform efforts.
Before joining Equal Justice Works, Janie was the Vice President of Human Resources and Chief Diversity Officer for Global Communities, where she was responsible for the design, implementation, and management of integrated HR and diversity strategies. Her work impacted employees in over twenty-two countries. She was responsible for the effective management of different cultural, legal, regulatory, and economic systems for both domestic and international employees. Prior to Global Communities, Janie enjoyed a ten-year career with the federal government. As a member of the Senior Executive Service, she held key strategic human resources positions with multiple cabinet-level agencies and served as an advisor and senior coach to leaders across the federal sector. In these roles, she received recognition from management, industry publications, peers, and staff for driving the creation and execution of programs that created an engaged and productive workforce.
Janie began her career with Verizon Communications (formerly Bell Atlantic), where she held numerous roles of increasing responsibility, where she directed a diversity program that resulted in significant improvement in diversity profile measures. Janie was also a faculty member for the company’s Black Managers Workshop, a training program designed to provide managers of color with the skills needed to overcome barriers to their success that were encountered because of race. She initiated a company-wide effort to establish team-based systems and structures to impact corporate bottom line results which was recognized by the Department of Labor. Janie was one of the first African American women to be featured on the cover of Human Resources Executive magazine.
Janie received her M.A. in Organization Development from American University. She holds numerous professional development certificates in Human Capital Management and Change Management, including a Diversity and Inclusion in Human Resources certificate from Cornell University. She completed the year-long Maryland Equity and Inclusion Leadership Program sponsored by The Schaefer Center for Public Policy and The Maryland Commission on Civil Rights. She is a trained mediator and Certified Professional Coach. She is a graduate of Leadership America, former board chair of the NTL Institute and currently co-steward of the organization’s social justice community of practice, and a member of The Society for Human Resource Management. Additionally, Janie is the Board Chairperson for the Special Education Citizens Advisory Council for Prince Georges County where she is active in developing partnerships that facilitate discussion between parents, families, educators, community leaders, and the PG County school administration to enhance services for students with disabilities which is her passion. She and her husband Randolph reside in Fort Washington Maryland.
Andrew Davis
Chief Operations Officer (COO)
Andrew Davis serves as Chief Operating Officer at the Council. In this role, Andrew oversees the Programs Division, which includes the following operational functions: credentialing, growth and business development, marketing and communications, public policy and advocacy, research, innovation, and customer relations.
Andrew has over 20 years of experience in the early care and education field. Most recently, Andrew served as Senior Vice President of Partnership and Engagement with Acelero Learning and Shine Early Learning, where he led the expansion of state and community-based partnerships to produce more equitable systems of service delivery, improved programmatic quality, and greater outcomes for communities, children and families. Prior to that, he served as Director of Early Learning at Follett School Solutions.
Andrew earned his MBA from the University of Baltimore and Towson University and his bachelor’s degree from the University of Maryland – University College.
Janice Bigelow
Chief Financial Officer (CFO)
Jan Bigelow serves as Chief Financial Officer at the Council and has been with the organization since February of 2022.
Jan has more than 30 years in accounting and finance experience, including public accounting, for-profit and not-for-profit organizations. She has held management-level positions with BDO Seidman, Kiplinger Washington Editors, Pew Center for Global Climate Change, Communities In Schools, B’nai B’rith Youth Organization and American Humane. Since 2003, Jan has worked exclusively in the non-profit sector where she has been a passionate advocate in improving business operations in order to further the mission of her employers.
Jan holds a CPA from the State of Virginia and a Bachelor of Arts degree from Lycoming College. She resides in Wilmington, NC with her husband and two dogs.
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