Home > Newsletters > Josh Richards: Showing Up for Your Inner Child
“It took me a long time to find my purpose,” Josh says. “I always knew I wanted to be a teacher, but I took a lot of different turns before I fulfilled my goal.” Josh’s roundabout route took him to Japan, where he was a Marine; to Nevada’s oil fields, where he worked in quality control; and to Subaru in Butte, Montana, where he worked as a car sales manager until 2019. “The job paid well, but I hated every minute of it,” Josh recalls, “and when COVID hit, I decided it was time to finally do what I’d wanted to all along.”
At the age of 45, Josh became a professional in early learning, and in the six years since then his focus has been on supporting children who are neurodivergent or have experienced trauma in their lives. There are many children like this at Family Tree Nurturing Center in Billings, Montana, where Josh now serves as director. He supports Head Start children from marginalized communities, and the challenges that the children often face strike a chord in Josh because he has personal experience of what they’re going through.
“I had attention deficit/hyperactivity disorder (ADHD) as a child,” he recalls, “but that condition wasn’t on the radar while I was growing up in a small Montana town of 500 people. Nobody understood why I was so ill behaved, and I spent a lot of time in the principal’s office while I was growing up. I didn’t receive a formal diagnosis until I was in my forties, and that’s what makes me so determined to support children whose brains aren’t wired the same way as typical young learners,” Josh says. “I know the feelings that come from having cognitive, behavioral or developmental issues, so any child who faces these challenges is near and dear to me,” Josh says. “I want children like this to feel safe in my program and make sure their families have all the support that they need.”
Josh knows what it’s like to be the parent of a neurodivergent child because his stepson, Jaxtin, suffered a traumatic brain injury as a baby, leading him to have ADHD and be on the autism spectrum. “I came into Jaxtin’s life when he was a little over a year old, and the wish to be present for him helped lead to a turning point in my life,” Josh recalls. “The wish to be present for Jaxtin and closing of my car dealership during the pandemic converged to usher me into the early childhood field,” Josh recalls. “Six years ago, I began working at Friendship House of Christian Services in Billings, the early childhood program that Jaxtin attended.”
The program gave Josh a lot of chances to pursue his passion for helping young children with challenging behaviors, as he recalls. “Many of the children I served couldn’t keep their hands to themselves or struggled to regulate their bodies. They had parents who had substance abuse issues or were in prison, so it wasn’t easy to serve them,” Josh admits. But, based on his experience with Jaxtin, Josh had some ideas for how to assist them. “Breathing, tapping and counting helped. So did having the child take a break or a walk,” as Josh explains.
He has known even more about how to help children with challenging behaviors since earning a CDA® through Montana’s registered CDA apprenticeship program last year. “The CDA coursework helped me understand how a child’s brain works and how to communicate more effectively with a child, whether through modeling or direct speech,” Josh says. “I also learned how to rewire the synapses in children’s brains to lead to more positive outcomes. I was especially interested in what the CDA courses taught me about social and emotional learning since I believe that’s the most crucial thing educators do in an early childhood classroom,” Josh points out. “We are teaching children how to identify their feelings and be able to express them in positive ways.”
Josh showed his own knowledge of social and emotional learning while serving a little girl at Friendship House who struggled with abandonment issues when her parents dropped her off in the morning. “There was lot of crying and emotional escalation every day,” Josh recalls, so he worked with the parents to come with a plan to make drop-offs less stressful. “We decided that the parents would come in 15 minutes earlier in the morning, walk their daughter to the classroom and spend the extra time playing with her. Five minutes before leaving, the parents would ask the child if there was anything else she needed, and this slight change in routine made a world of difference for the child.”
So did the steps Josh took to help a small boy named Timothy whose biological mom had substance abuse issues. Timothy had been through a lot of traumas by the time a foster family adopted him. “He struggled with self-regulation,” Josh says, “so I worked with the parents to identify ways to improve his attention span and impulse control both at home and school. One of the things that worked was touching Timothy on the shoulder or placing a hand on his arm to let him know he needed to pay attention or not interrupt when someone was talking,” Josh explains. “I also took steps to get Timothy assessed by a pediatrician, who gave him a diagnosis of ADHD. Since then, Timothy has received the therapy, support and medication he needs to succeed in school.”
Timothy’s struggles made Josh think back to the challenges he’d faced as a child, as do the roadblocks that children face at Family Tree Nurturing Center, where Josh has served as director since September of 2025. In this recent role, Josh shares his techniques for addressing behavioral challenges with his staff and makes partnering with parents a key part of the center’s program. “We encourage parents to make a commitment to read aloud for 10 minutes a day if a child struggles with reading. If a child struggles with shapes and colors, we also encourage the parents to commit to working on that issue for 10 minutes a day,” Josh says.
In addition, the center holds parenting classes and has family advocates who do everything they can to support families, from helping with transportation to addressing situations where there’s domestic abuse. “The point of these efforts is to bridge the gap between families and educators because I look at myself and my staff as an extension of the families,” Josh says. “Whatever affects the child affects us all.”
Josh also considers the efforts he makes for children as a way to recover from the lingering wounds he suffered as a child with ADHD. “Every day, as we show up for the children in our lives, we’re also given a chance to show up for our inner child, reminding them they are safe, worthy and still growing,” Josh says. And Josh is still growing, too, as he strives to make up for the years he lost before finding his purpose late in life.
As Josh looks to the future, he’s inspired by the Welsh poet Dylan Thomas, who wrote a famous poem about growing older, Do Not Go Gentle into The Good Night. Thomas urged us to “rage, rage against the dying of the light,” words that mean a lot to Josh. “Some day when my time has come to an end,” he says, “I don’t want to look back and regret not doing enough for children. I’m determined to rage, rage and work on their behalf until the light goes out.”
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Mackenzie Pelland serves as Vice President of Product at the Council. In this role, she oversees the Council’s product strategy and portfolio, including credentialing programs, educational publications, professional development resources, and branded merchandise, ensuring offerings are sustainable and responsive to the evolving needs of early childhood educators and the broader early care and education field. Her work focuses on building scalable, user-centered products that strengthen quality and integrity across the Council’s credentialing, educational, and professional learning offerings.
Prior to this role, Mackenzie served as Director of ECE Observation Systems at the Council, where she oversaw the observation portion of the CDA® credentialing assessment process and led the ECE Observation Team. She also worked to support, refine, and strengthen the Professional Development Specialist community to better meet the needs of a diverse CDA® candidate population.
Before joining the Council, Mackenzie was Senior Director of Monitoring and Compliance Systems at Acelero Learning, where she led the development and execution of monitoring systems related to federal grant compliance, child care licensing, health and safety, incident management, and facilities compliance across Head Start programs nationwide. She also previously served as Program Accountability and Policy Implementation Manager at New York City’s Department of Education within the Division of Early Childhood Education.
Mackenzie is recognized as a credentialing specialist by the Institute for Credentialing Excellence. She holds a master’s degree in education policy from Teachers College, Columbia University, a Certificate in Education and Program Evaluation from Georgetown University, and a bachelor’s degree in politics and education from Occidental College.
Elisa Shepherd
Vice President of Strategic Alliances
Elisa Shepherd is the Vice President of Strategic Alliances at the Council, where she leads initiatives to advance the Council’s mission and strategic plan through designing, managing, and executing a comprehensive stakeholder relationship strategy.
With over 25 years of experience in early childhood education (ECE), Elisa has dedicated her career to developing impactful programs, professional development opportunities, and public policies that support working families, young children, and ECE staff. Before joining the Council, Elisa held numerous roles within the childcare industry. Most recently, she served as Associate Vice President at The Learning Experience and as Senior Manager at KinderCare Education, where she influenced government affairs and public policies across 40 states.
Elisa’s commitment to leadership is reflected in her external roles on the Early Care and Education Consortium Board of Directors, the Florida Chamber Foundation Board of Trustees, and as the DEI Caucus Leader for KinderCare Education. She has been recognized as an Emerging Leader in Early Childhood by Childcare Exchange’s Leadership Initiative.
Elisa earned a Bachelor of Science in Psychology with a focus on child development from Pennsylvania State University in State College, PA.
Janie Payne
Vice President of People and Culture
Janie Payne is the Vice President of People and Culture for the Council for Professional Recognition. Janie is responsible for envisioning, developing, and executing initiatives that strategically manage talent and culture to align people strategies with the overarching business vision of the Council. Janie is responsible for driving organizational excellence through strategic talent practices, orchestrating workforce planning, talent acquisition, performance management as well as a myriad of other Human Resources Programs. She is accountable for driving effectiveness by shaping organizational structure for optimal efficiency. Janie oversees strategies that foster a healthy culture to include embedding diversity, equity, and inclusion into all aspects of the organization.
In Janie’s prior role, she was the Vice President of Administration at Equal Justice Works, where she was responsible for leading human resources, financial operations, facilities management, and information technology. She was also accountable for developing and implementing Equal Justice Works Diversity, Equity, and Inclusion strategy focused on attracting diverse, mission-oriented talent and creating an inclusive and equitable workplace environment. With more than fifteen years of private, federal, and not-for-profit experience, Janie is known for her intuitive skill in administration management, human resources management, designing and leading complex system change, diversity and inclusion, and social justice reform efforts.
Before joining Equal Justice Works, Janie was the Vice President of Human Resources and Chief Diversity Officer for Global Communities, where she was responsible for the design, implementation, and management of integrated HR and diversity strategies. Her work impacted employees in over twenty-two countries. She was responsible for the effective management of different cultural, legal, regulatory, and economic systems for both domestic and international employees. Prior to Global Communities, Janie enjoyed a ten-year career with the federal government. As a member of the Senior Executive Service, she held key strategic human resources positions with multiple cabinet-level agencies and served as an advisor and senior coach to leaders across the federal sector. In these roles, she received recognition from management, industry publications, peers, and staff for driving the creation and execution of programs that created an engaged and productive workforce.
Janie began her career with Verizon Communications (formerly Bell Atlantic), where she held numerous roles of increasing responsibility, where she directed a diversity program that resulted in significant improvement in diversity profile measures. Janie was also a faculty member for the company’s Black Managers Workshop, a training program designed to provide managers of color with the skills needed to overcome barriers to their success that were encountered because of race. She initiated a company-wide effort to establish team-based systems and structures to impact corporate bottom line results which was recognized by the Department of Labor. Janie was one of the first African American women to be featured on the cover of Human Resources Executive magazine.
Janie received her M.A. in Organization Development from American University. She holds numerous professional development certificates in Human Capital Management and Change Management, including a Diversity and Inclusion in Human Resources certificate from Cornell University. She completed the year-long Maryland Equity and Inclusion Leadership Program sponsored by The Schaefer Center for Public Policy and The Maryland Commission on Civil Rights. She is a trained mediator and Certified Professional Coach. She is a graduate of Leadership America, former board chair of the NTL Institute and currently co-steward of the organization’s social justice community of practice, and a member of The Society for Human Resource Management. Additionally, Janie is the Board Chairperson for the Special Education Citizens Advisory Council for Prince Georges County where she is active in developing partnerships that facilitate discussion between parents, families, educators, community leaders, and the PG County school administration to enhance services for students with disabilities which is her passion. She and her husband Randolph reside in Fort Washington Maryland.
Andrew Davis
Chief Operations Officer (COO)
Andrew Davis serves as Chief Operating Officer at the Council. In this role, Andrew oversees the Programs Division, which includes the following operational functions: credentialing, growth and business development, marketing and communications, public policy and advocacy, research, innovation, and customer relations.
Andrew has over 20 years of experience in the early care and education field. Most recently, Andrew served as Senior Vice President of Partnership and Engagement with Acelero Learning and Shine Early Learning, where he led the expansion of state and community-based partnerships to produce more equitable systems of service delivery, improved programmatic quality, and greater outcomes for communities, children and families. Prior to that, he served as Director of Early Learning at Follett School Solutions.
Andrew earned his MBA from the University of Baltimore and Towson University and his bachelor’s degree from the University of Maryland – University College.
Janice Bigelow
Chief Financial Officer (CFO)
Jan Bigelow serves as Chief Financial Officer at the Council and has been with the organization since February of 2022.
Jan has more than 30 years in accounting and finance experience, including public accounting, for-profit and not-for-profit organizations. She has held management-level positions with BDO Seidman, Kiplinger Washington Editors, Pew Center for Global Climate Change, Communities In Schools, B’nai B’rith Youth Organization and American Humane. Since 2003, Jan has worked exclusively in the non-profit sector where she has been a passionate advocate in improving business operations in order to further the mission of her employers.
Jan holds a CPA from the State of Virginia and a Bachelor of Arts degree from Lycoming College. She resides in Wilmington, NC with her husband and two dogs.
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