Rhiannon Shook: Moving Early Learning Ahead in Montana
January 21, 2026
Home > Newsletters > Rhiannon Shook: Moving Early Learning Ahead in Montana
Rhiannon opens opportunities for educators by advancing registered apprenticeships in Montana. That’s been her goal since 2023, when she began working for the Montana Department of Labor and Industry as a child care workforce specialist. “My role,” she says, “gives me the chance to be an innovative partner in developing programs that can allow people to get an education at low- or no-cost, which is important for people who work in the early learning field. They’re barely making enough to afford the cost of living, so we can’t expect them to pay for a college education. We give them that chance through an apprenticeship model that’s based on the CDA® and helps them achieve success in their careers.”
Rhiannon knows firsthand how registered apprenticeships can advance your career since a registered apprenticeship program helped her earn an associate degree in early childhood education. “At the time, I was a single mom working in a child care center, and I never expected to be where I am today,” Rhiannon recalls. And she attributes much of her success to the people who inspired her along the way. They included the college instructors who urged Rhiannon to continue learning and the director of the first center where she worked. “She challenged me and gave me the confidence to do more,” Rhiannon recalls, “as opportunities opened for me to move ahead.”
In the 25 years since Rhiannon entered the early childhood field, she has earned a master’s degree and taken on increasingly important roles that include being assistant director of a child care center and operating her own child care program for 15 years. She also took on leadership roles by becoming the executive director of the Montana Association for the Education of Young Children and a coach for early childhood education students at the University of Montana Western, where she served as an instructor of early childhood education for nearly four years.
“I really enjoyed having the opportunity to teach the important aspects of child development to those that are working with young children, while also sharing what I’ve learned firsthand in the field,” Rhiannon says. “I still remember what it was like to be a student and having the chance to apply what I was picking up in class to my daily practice with children. So, it’s now rewarding to apply my experience and expertise in the CDA registered apprenticeship program.”
Rhiannon’s role as a child care workforce specialist was developed and funded through Child Care Development Fund (CCDF) American Rescue Plan (ARP) Act funds at the beginning. After the sunset of those funds, the Preschool Development Grant Birth through Five (PDG B-5) covered the costs of her position until it was fully funded by the Montana Department of Labor and Industry. So, it took two to three years of cross-agency collaboration to highlight the importance of early childhood apprenticeships and pre-apprenticeships by having a full-time employee to support the programs.
When Rhiannon took on her role as child care workforce specialist, she researched what other states were doing to advance the early childhood workforce and reached out to people across the country to come up with a plan for Montana. She decided the CDA would be a great foundation and came up with a curriculum for the program. Rhiannon based it on the curriculum of the EarlyEdU Alliance, one of her program’s partners. Then she also partnered with ChildCare Training.org, home of Montana’s early childhood distance learning, to get the program content transferred into the state’s learning management system. Most importantly, she collaborated with the Montana Early Childhood Project and Montana Early Childhood Services Bureau to fund the coursework, books and CDA credentialing fees, as well as make key decisions on how to develop and implement the program “So, it took a lot of work,” as Rhiannon recalls, “to get everyone on the same page before we could even start the apprenticeship program.”
Since then, Rhiannon’s role has mainly been in the background, as she explains. “I’m the one who was making the connections, digesting information, and forming plans for the new CDA registered apprenticeship program to succeed. So far, the program has trained two cohorts of apprentices with a third now in the works, and they’ve had a wide range of participants from across the state. “We’ve had people from urban and rural communities,” Rhiannon explains. “We’ve had people who’ve been in the child care field for 20 years. We’ve had others who recently entered the profession because they had their own children. And we’ve had people who thought they wanted to teach in K-12 but realized they worked better with younger children.”
The apprentices also range widely in their abilities and Rhiannon has been collecting data to learn more about what they need to succeed in the program. She also has firsthand experience of the challenges they might face since she taught the program’s first cohort. “It gave me the opportunity to have conversations with the apprentices to see if they were learning and whether they were able to apply the CDA courses in their daily work with young children,” she says. “Then I used the comments I received to try and tailor the content so the participants could succeed.”
The apprentices have also received guidance from mentors, as Rhiannon explains. “We wanted to make sure the apprentices were getting similar mentoring experiences, so we began providing resources and training for the mentors, who are usually directors or lead teachers in the program where an apprentice works. The training is mainly about leadership skills and how to collaborate with apprentices when they’re struggling as many do when they start the program.”
The apprenticeship program can be demanding, as Rhiannon points out. “The participants take college-level courses and have to do a fair amount of homework while they’re working in child care 40 hours a week.” This takes commitment, so Rhiannon wants people to know what they’re getting into when they register for the apprenticeship program. “Fortunately, most of them do,” she says, “so we’ve had a high completion rate for the program.”
Rhiannon wants to increase that rate even further so she’s still making tweaks to the registered apprenticeship program. “For example, we want to ensure better communication between the program and CDA instructors,” she says. “We also want to find ways to clarify the requirements of the program to educators before they sign up, and we’re always coming up with ideas for breaking down the barriers some apprentices face,” Rhiannon says. “We want the program to be successful because if it’s not it will be hard to get the funding to support it moving ahead.”
Fortunately, in August 2025, Montana Governor Greg Gianforte announced the 406 JOBS initiative, a dramatic modernization of the state’s workforce system that focuses on reducing barriers to work and closing chronic labor shortages in six high-demand sectors. Education and child care was identified as a high-demand sector in Montana, with a particular focus on expanding the number of child care apprentices across the state. In addition, child care access and affordability in Montana is targeted under the 406 JOBS initiative as a cross-cutting barrier to work since more than 64,000 Montanans are unable to fully participate in the workforce due to child care constraints. The combined focus on expanding registered apprenticeship programs and the urgency of improving access to child care creates a significant opportunity for Rhiannon’s ongoing work.
Her future plans include launching a certified pre-apprenticeship program for high school students to take their CDA coursework and then transition into the registered apprenticeship program to complete all the experience hours they need to earn a CDA. Rhiannon is also having discussions with tribal Head Start programs about how she can better meet their needs by making the registered apprenticeship program more inclusive and respectful of a tribe’s language and culture.
The program is designed to be responsive because it is employer driven, as Rhiannon points out. “We developed the program through the lens of what child care directors and owners need to meet the needs of the children they serve. For example, we might require an apprentice to take additional hours of training in social-emotional learning if that’s what a child care employer needs. So, this year, we’ll be adding another 20 hours of training to the 120 hours of training that apprentices need to earn a CDA. It will be up to the owner or director to decide what training an apprentice needs and what else they need to learn.”
Adding this extra component to the registered apprenticeship program should only increase the satisfaction that child care employers have expressed in the feedback Rhiannon has received. “One employer said that families had seen major improvements in how the apprentices engaged with the children and the activities they provided in class,” Rhiannon says. “Another employer said the apprentices were communicating more with families, and still another said that she wished all her educators would participate in a CDA apprenticeship because she saw so much value in the program.”
The apprentices also acknowledge the program’s value in the comments Rhiannon has received. “I learned a lot in this program about new teaching techniques and ideas for all ages of children,” one apprentice told Rhiannon. Another said, “I have learned many ways to support children’s learning through modeling, scaffolding and designing different learning environments.” Still, another said, “I learned many new strategies, and I will use them when creating lessons, activities and learning opportunities within the classroom.”
Hearing comments like this makes Rhiannon feel fortunate for the opportunity to work in Montana’s registered CDA apprenticeship program. “I’m really grateful to be able to support the early childhood workforce because I believe all young learners deserve to have high-quality care and education. This is a way for me to be an advocate for children and make some changes in the world,” Rhiannon says. She knows the CDA registered apprenticeship program is a great way to lift up the members of the early childhood field by giving them the opportunities they need to succeed.
A new year brings new opportunities to reach your professional goals. Are you looking to boost your competence and confidence as an early educator in 2026? Consider making an addition to your New Year’s resolutions:...
The beginning of each new year brings new opportunities to reset and reimagine the vitality of your program and to reengage your community – children, families, and staff. It’s the perfect time to plan experiences...
Twenty-month-old Everly leans on Ms. Sarah’s lap in the young toddler classroom. Ms. Sarah enjoys supporting Everly’s language skills and playing “Pat-a-Cake” as Everly giggles. She assists Everly in rolling gently from side to side...
Strengthening Integrity, Objectivity, and Efficiency in the CDA® Credentialing Process At the Council for Professional Recognition, we remain steadfast in our commitment to the integrity, objectivity and quality of the Child Development Associate® (CDA) Credential™,...
The partnership between the Council for Professional Recognition (the Council) and the United States Department of Defense (DoD) is a vital and longstanding collaboration dedicated to ensuring high-quality early childhood and youth education for military...
Each October, National Children’s Health Month is observed to shine a spotlight on the importance of safeguarding and promoting children’s well-being. For those working in early care and education, this annual observance is a reminder...
Each September, National Preparedness Month reminds us of a vital truth: the ability to respond effectively in times of crisis is developed long before an emergency strikes. While we often think of preparedness in terms...
August is National Family Fun Month, with American Family Day celebrated on August 3rd. During this time, families can spend quality time together, head to the local park or pool, take a walk, or go...
Early childhood educators play a critical role in the lives of young children and their families around the world. As the administrator of the Child Development Associate® (CDA), the Council for Professional Recognition is at...
Mackenzie Pelland serves as Vice President of Product at the Council. In this role, she oversees the Council’s product strategy and portfolio, including credentialing programs, educational publications, professional development resources, and branded merchandise, ensuring offerings are sustainable and responsive to the evolving needs of early childhood educators and the broader early care and education field. Her work focuses on building scalable, user-centered products that strengthen quality and integrity across the Council’s credentialing, educational, and professional learning offerings.
Prior to this role, Mackenzie served as Director of ECE Observation Systems at the Council, where she oversaw the observation portion of the CDA® credentialing assessment process and led the ECE Observation Team. She also worked to support, refine, and strengthen the Professional Development Specialist community to better meet the needs of a diverse CDA® candidate population.
Before joining the Council, Mackenzie was Senior Director of Monitoring and Compliance Systems at Acelero Learning, where she led the development and execution of monitoring systems related to federal grant compliance, child care licensing, health and safety, incident management, and facilities compliance across Head Start programs nationwide. She also previously served as Program Accountability and Policy Implementation Manager at New York City’s Department of Education within the Division of Early Childhood Education.
Mackenzie is recognized as a credentialing specialist by the Institute for Credentialing Excellence. She holds a master’s degree in education policy from Teachers College, Columbia University, a Certificate in Education and Program Evaluation from Georgetown University, and a bachelor’s degree in politics and education from Occidental College.
Elisa Shepherd
Vice President of Strategic Alliances
Elisa Shepherd is the Vice President of Strategic Alliances at the Council, where she leads initiatives to advance the Council’s mission and strategic plan through designing, managing, and executing a comprehensive stakeholder relationship strategy.
With over 25 years of experience in early childhood education (ECE), Elisa has dedicated her career to developing impactful programs, professional development opportunities, and public policies that support working families, young children, and ECE staff. Before joining the Council, Elisa held numerous roles within the childcare industry. Most recently, she served as Associate Vice President at The Learning Experience and as Senior Manager at KinderCare Education, where she influenced government affairs and public policies across 40 states.
Elisa’s commitment to leadership is reflected in her external roles on the Early Care and Education Consortium Board of Directors, the Florida Chamber Foundation Board of Trustees, and as the DEI Caucus Leader for KinderCare Education. She has been recognized as an Emerging Leader in Early Childhood by Childcare Exchange’s Leadership Initiative.
Elisa earned a Bachelor of Science in Psychology with a focus on child development from Pennsylvania State University in State College, PA.
Janie Payne
Vice President of People and Culture
Janie Payne is the Vice President of People and Culture for the Council for Professional Recognition. Janie is responsible for envisioning, developing, and executing initiatives that strategically manage talent and culture to align people strategies with the overarching business vision of the Council. Janie is responsible for driving organizational excellence through strategic talent practices, orchestrating workforce planning, talent acquisition, performance management as well as a myriad of other Human Resources Programs. She is accountable for driving effectiveness by shaping organizational structure for optimal efficiency. Janie oversees strategies that foster a healthy culture to include embedding diversity, equity, and inclusion into all aspects of the organization.
In Janie’s prior role, she was the Vice President of Administration at Equal Justice Works, where she was responsible for leading human resources, financial operations, facilities management, and information technology. She was also accountable for developing and implementing Equal Justice Works Diversity, Equity, and Inclusion strategy focused on attracting diverse, mission-oriented talent and creating an inclusive and equitable workplace environment. With more than fifteen years of private, federal, and not-for-profit experience, Janie is known for her intuitive skill in administration management, human resources management, designing and leading complex system change, diversity and inclusion, and social justice reform efforts.
Before joining Equal Justice Works, Janie was the Vice President of Human Resources and Chief Diversity Officer for Global Communities, where she was responsible for the design, implementation, and management of integrated HR and diversity strategies. Her work impacted employees in over twenty-two countries. She was responsible for the effective management of different cultural, legal, regulatory, and economic systems for both domestic and international employees. Prior to Global Communities, Janie enjoyed a ten-year career with the federal government. As a member of the Senior Executive Service, she held key strategic human resources positions with multiple cabinet-level agencies and served as an advisor and senior coach to leaders across the federal sector. In these roles, she received recognition from management, industry publications, peers, and staff for driving the creation and execution of programs that created an engaged and productive workforce.
Janie began her career with Verizon Communications (formerly Bell Atlantic), where she held numerous roles of increasing responsibility, where she directed a diversity program that resulted in significant improvement in diversity profile measures. Janie was also a faculty member for the company’s Black Managers Workshop, a training program designed to provide managers of color with the skills needed to overcome barriers to their success that were encountered because of race. She initiated a company-wide effort to establish team-based systems and structures to impact corporate bottom line results which was recognized by the Department of Labor. Janie was one of the first African American women to be featured on the cover of Human Resources Executive magazine.
Janie received her M.A. in Organization Development from American University. She holds numerous professional development certificates in Human Capital Management and Change Management, including a Diversity and Inclusion in Human Resources certificate from Cornell University. She completed the year-long Maryland Equity and Inclusion Leadership Program sponsored by The Schaefer Center for Public Policy and The Maryland Commission on Civil Rights. She is a trained mediator and Certified Professional Coach. She is a graduate of Leadership America, former board chair of the NTL Institute and currently co-steward of the organization’s social justice community of practice, and a member of The Society for Human Resource Management. Additionally, Janie is the Board Chairperson for the Special Education Citizens Advisory Council for Prince Georges County where she is active in developing partnerships that facilitate discussion between parents, families, educators, community leaders, and the PG County school administration to enhance services for students with disabilities which is her passion. She and her husband Randolph reside in Fort Washington Maryland.
Andrew Davis
Chief Operations Officer (COO)
Andrew Davis serves as Chief Operating Officer at the Council. In this role, Andrew oversees the Programs Division, which includes the following operational functions: credentialing, growth and business development, marketing and communications, public policy and advocacy, research, innovation, and customer relations.
Andrew has over 20 years of experience in the early care and education field. Most recently, Andrew served as Senior Vice President of Partnership and Engagement with Acelero Learning and Shine Early Learning, where he led the expansion of state and community-based partnerships to produce more equitable systems of service delivery, improved programmatic quality, and greater outcomes for communities, children and families. Prior to that, he served as Director of Early Learning at Follett School Solutions.
Andrew earned his MBA from the University of Baltimore and Towson University and his bachelor’s degree from the University of Maryland – University College.
Janice Bigelow
Chief Financial Officer (CFO)
Jan Bigelow serves as Chief Financial Officer at the Council and has been with the organization since February of 2022.
Jan has more than 30 years in accounting and finance experience, including public accounting, for-profit and not-for-profit organizations. She has held management-level positions with BDO Seidman, Kiplinger Washington Editors, Pew Center for Global Climate Change, Communities In Schools, B’nai B’rith Youth Organization and American Humane. Since 2003, Jan has worked exclusively in the non-profit sector where she has been a passionate advocate in improving business operations in order to further the mission of her employers.
Jan holds a CPA from the State of Virginia and a Bachelor of Arts degree from Lycoming College. She resides in Alexandria VA with her husband and dog.
CounciLINK is Your Connection
Read our monthly e-newsletter and keep up to date on all Council programs and services, as well as the latest news in the world of early care and education. Subscribe today to stay connected with us. You’ll receive timely information on events, webinars, special promotions, and more.