Making Teachers Classroom Ready: The Military Model
The military wants its child care system to be all it can be, a goal that recently led the Department of Defense (DOD) to host a child care summit. The Office of the Deputy Assistant Secretary of Defense for Military Community and Family Policy convened the daylong summit to capture a broad range of views as DOD leaders look for new policies to assist service members and child care providers. Meeting their needs is mission critical, said Ashish S. Vazirani, acting undersecretary of defense for personnel and readiness, as he kicked off the summit. “When we take care of our people, members of our total force can focus on their mission to defend the nation. Improving the quality of life of our people is our mission because our people are our greatest advantage.”
Providing service members with high-quality child care is essential to making them combat ready. And this goal has led the DOD to run one of the largest employer-sponsored child care programs in the U.S., serving more than 160,000 children each year. The program has also gained renown as a leader in child development, due to a system that rests on four pillars of success: certification by the military, itself; accreditation by nationally recognized agencies, such as the National Association for the Education of Young Children; a hiring policy that sets educational requirements for child care staff; and a pay scale that not only cuts down on rapid turnover, but also rewards staff for gaining more training.
The high standards of DOD child care have made it a model for the civilian sector, but that wasn’t always the case. As late as the 1980s, the child care available to service members was hit or miss, with drop-off programs run by volunteer groups in clinics, stables, barracks and dining halls. Many of these settings didn’t meet fire, safety and health standards for child care centers. Staff turnover was high. Waiting lists were long, and parents couldn’t afford child care even if they could find it.
Meanwhile, demographic change led demand for child care to surge. Between 1973 and 1989, the share of enlisted women on active duty rose from barely 2 percent to almost 11 percent. So, by the late eighties, the DOD’s workforce, like that in the civilian sector, had come to include more women and more families with two working parents. The services were no longer made up of mainly single men but increasingly of career-minded men and women with children. Recruiting and retaining service members required raising the standards of child care.
Public awareness of the need to improve DOD child care grew in response to alarming news of alleged child neglect in some military settings. Then public concern spiked in 1989 when the Government Accountability Office reported that 24,700 children from military families in the continental U.S. alone were on waiting lists for center-based care, a staggering number that led Congress to hold hearings and lead the charge for change.
The passage of the Military Child Care Act (MCCA) in 1989 became the driver for improvement. It set comprehensive standards, required accreditation of centers, strictly enforced licensing and provided subsidies to expand access to child care. In short, the MCCA produced a broad system of high-quality, accountable and affordable child care that still stands as a national model.
The transformation of military child care from a distressed system to a standard for the civilian sector has been called a Cinderella story. And I was there when the story began. Between 1986 and 1990, I served as a personnel specialist on an Air Force base, and part of my job was to connect new service members with child care settings. I knew how important it was to them because there were two things that new people on the base often wanted to know. The first was where they would be living and the second was where they could find child care. While assisting families, I became keenly aware of the need for educators who could support children throughout the trials of military life, such as parents’ separation due to war and special assignments or frequent family moves.
It was important for DOD providers to keep up their skills, and Congress made sure the providers did by amending the MCCA in 1996. Ensuring teachers were classroom ready would ease parents’ minds and help them be combat ready. So, the amendment to the MCCA required all military child care centers to keep meeting accreditation standards through ongoing professional development and training. In addition, the amendment provided technical assistance for centers that struggled to meet the bar, leading to a 95 percent accreditation rate by the late 1990s.
In May 2020, this achievement led the National Women’s Law Center to release a report, “Be All that You Can Be: Lessons from the Military for Improving Our Nation’s Child Care System.” The report encouraged more public investment in child care by showing how the military took a sketchy patchwork of child care settings and turned it into a high-quality, coherent system—which only became better with updates to curriculum and training.
In 2016, the DOD implemented a new online platform with content for training its child care providers and directors. The platform replaced a paper-based training model that had been in place since 1990 and included updates that are still in force. Most importantly, the updated platform has 15 courses that align with the Child Development Associate® (CDA) Credential™ and lead to 13 hours toward an associate degree in ECE.
The platform is an acknowledgement of how much the DOD values the Council’s hallmark credential in helping educators become classroom ready. And the Council has also made a positive impact on DOD providers for some years by offering our Military School-Age Credential for educators who work with young people from 5 to 18 years of age. MSA training helps the educators guide children through the ordeals of military life that I saw during my four years in the service.
As a veteran, I understand firsthand the challenges military families often face. So, I see the value of a new step the DOD took this year to assist families through the Intergovernmental Support Agreement. The IGSA is a partnership with Upwards, the nation’s largest child care network, and it allows U.S. Army Reserve families to access quality, no-cost child care during weekend drill and battle assembly trainings.
Having this support is a lifesaver to people like Kadine Thompson, a soldier in the Army Reserve. “It was like a big burden came off my shoulders,” Thompson said. “I was able to focus and just be at work for the first time.” The result is that Thompson feels he belongs in the Army long term and looks on it almost like family, he explains. “Of course, my kids come first, but if they’re taken care of, I will do everything that my company needs done.” The care his children now receive will allow Thompson to be all he can be.
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Elisa Shepherd is the Vice President of Strategic Alliances at the Council, where she leads initiatives to advance the Council’s mission and strategic plan through designing, managing, and executing a comprehensive stakeholder relationship strategy.
With over 25 years of experience in early childhood education (ECE), Elisa has dedicated her career to developing impactful programs, professional development opportunities, and public policies that support working families, young children, and ECE staff. Before joining the Council, Elisa held numerous roles within the childcare industry. Most recently, she served as Associate Vice President at The Learning Experience and as Senior Manager at KinderCare Education, where she influenced government affairs and public policies across 40 states.
Elisa’s commitment to leadership is reflected in her external roles on the Early Care and Education Consortium Board of Directors, the Florida Chamber Foundation Board of Trustees, and as the DEI Caucus Leader for KinderCare Education. She has been recognized as an Emerging Leader in Early Childhood by Childcare Exchange’s Leadership Initiative.
Elisa earned a Bachelor of Science in Psychology with a focus on child development from Pennsylvania State University in State College, PA.
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Andrew has over 20 years of experience in the early care and education field. Most recently, Andrew served as Senior Vice President of Partnership and Engagement with Acelero Learning and Shine Early Learning, where he led the expansion of state and community-based partnerships to produce more equitable systems of service delivery, improved programmatic quality, and greater outcomes for communities, children and families. Prior to that, he served as Director of Early Learning at Follett School Solutions.
Andrew earned his MBA from the University of Baltimore and Towson University and his bachelor’s degree from the University of Maryland – University College.
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Jan Bigelow serves as Chief Financial Officer at the Council and has been with the organization since February of 2022.
Jan has more than 30 years in accounting and finance experience, including public accounting, for-profit and not-for-profit organizations. She has held management-level positions with BDO Seidman, Kiplinger Washington Editors, Pew Center for Global Climate Change, Communities In Schools, B’nai B’rith Youth Organization and American Humane. Since 2003, Jan has worked exclusively in the non-profit sector where she has been a passionate advocate in improving business operations in order to further the mission of her employers.
Jan holds a CPA from the State of Virginia and a Bachelor of Arts degree from Lycoming College. She resides in Alexandria VA with her husband and dog.
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Janie Payne is the Vice President of People and Culture for the Council for Professional Recognition. Janie is responsible for envisioning, developing, and executing initiatives that strategically manage talent and culture to align people strategies with the overarching business vision of the Council. Janie is responsible for driving organizational excellence through strategic talent practices, orchestrating workforce planning, talent acquisition, performance management as well as a myriad of other Human Resources Programs. She is accountable for driving effectiveness by shaping organizational structure for optimal efficiency. Janie oversees strategies that foster a healthy culture to include embedding diversity, equity, and inclusion into all aspects of the organization.
In Janie’s prior role, she was the Vice President of Administration at Equal Justice Works, where she was responsible for leading human resources, financial operations, facilities management, and information technology. She was also accountable for developing and implementing Equal Justice Works Diversity, Equity, and Inclusion strategy focused on attracting diverse, mission-oriented talent and creating an inclusive and equitable workplace environment. With more than fifteen years of private, federal, and not-for-profit experience, Janie is known for her intuitive skill in administration management, human resources management, designing and leading complex system change, diversity and inclusion, and social justice reform efforts.
Before joining Equal Justice Works, Janie was the Vice President of Human Resources and Chief Diversity Officer for Global Communities, where she was responsible for the design, implementation, and management of integrated HR and diversity strategies. Her work impacted employees in over twenty-two countries. She was responsible for the effective management of different cultural, legal, regulatory, and economic systems for both domestic and international employees. Prior to Global Communities, Janie enjoyed a ten-year career with the federal government. As a member of the Senior Executive Service, she held key strategic human resources positions with multiple cabinet-level agencies and served as an advisor and senior coach to leaders across the federal sector. In these roles, she received recognition from management, industry publications, peers, and staff for driving the creation and execution of programs that created an engaged and productive workforce.
Janie began her career with Verizon Communications (formerly Bell Atlantic), where she held numerous roles of increasing responsibility, where she directed a diversity program that resulted in significant improvement in diversity profile measures. Janie was also a faculty member for the company’s Black Managers Workshop, a training program designed to provide managers of color with the skills needed to overcome barriers to their success that were encountered because of race. She initiated a company-wide effort to establish team-based systems and structures to impact corporate bottom line results which was recognized by the Department of Labor. Janie was one of the first African American women to be featured on the cover of Human Resources Executive magazine.
Janie received her M.A. in Organization Development from American University. She holds numerous professional development certificates in Human Capital Management and Change Management, including a Diversity and Inclusion in Human Resources certificate from Cornell University. She completed the year-long Maryland Equity and Inclusion Leadership Program sponsored by The Schaefer Center for Public Policy and The Maryland Commission on Civil Rights. She is a trained mediator and Certified Professional Coach. She is a graduate of Leadership America, former board chair of the NTL Institute and currently co-steward of the organization’s social justice community of practice, and a member of The Society for Human Resource Management. Additionally, Janie is the Board Chairperson for the Special Education Citizens Advisory Council for Prince Georges County where she is active in developing partnerships that facilitate discussion between parents, families, educators, community leaders, and the PG County school administration to enhance services for students with disabilities which is her passion. She and her husband Randolph reside in Fort Washington Maryland.
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