Low Wages, High Value: Giving Thanks for Women’s Work
Hard work alone is not enough for many people to support their families and have stable lives. Some of the most crucial professions don’t get the respect and appreciation they deserve. Millions of people in the U.S. hold jobs that offer few rewards but require a great deal of effort. These jobs pay low wages, provide few benefits, demand irregular hours, and take a toll on physical and emotional health. Nearly a third of the people who hold these low-wage jobs are women, especially women of color, and we depend on them to fill our daily needs. The women working in these undervalued and underpaid jobs range from restaurant servers to retail clerks, school bus monitors and ambulance attendants They work in home health care and early childhood education, two fields whose members have long pleaded for recognition of how they change lives.
In 2014, Chicago home health aide Patricia Evans, testified before the U.S. Congress on the ups and downs of her profession. “It’s very emotionally satisfying to care for people this way since we’re helping them stay in their homes and not have to move to nursing homes,” as Patricia explained. “Delaying that move makes seniors and those with disabilities happy and saves the health care system money,” she pointed out. So, Patricia was proud of the work she and her colleagues did. Yet she expressed frustration at the long, irregular hours she put in for pay that was barely above the minimum wage.
“You live in poverty. You work in poverty,” she said. “You retire poor, hoping you will qualify for the services you have provided for so many years to others. Then, you die in poverty, unless you have an employed spouse or other family members and friends who can give you financial help,” support Patricia didn’t have. “So, I struggle to pay my monthly bills, keep a roof over my head and transportation under my feet,” she said. “Yet this is important work, and home health aides like me are people of worth. We make a valuable contribution to society and it’s time for our paychecks to reflect what we do.”
The gap between contributions and compensation is equally wide for early educators, as LiAnne Flakes told Dissent magazine in 2016. For 24 years, the Florida educator had been nurturing young minds, and LiAnne knew the value of her field. “As preschool teachers, we are the ones who are shaping children for the future, a responsibility for which LiAnne had prepared. She worked hard to earn her CDA® and paid out of her own pocket to keep her credential up to date. Yet her experience and expertise didn’t lead to commensurate pay because she only earned $12.25 an hour, and that was at the high end of the scale since LiAnne was a Head Start teacher. “It’s hard to believe that I do a job that’s important to children, families and society, but I only earn $25,000 a year after all this time. I worry about whether I’ll be able to pay my basic expenses like groceries, electricity and rent,” LiAnne said. And her heart also went out to coworkers with children. “How do they manage,” she wondered, “to make their money stretch to cover all the food they need to put on the table?”
Yet the low wages that educators earned didn’t make LiAnne question her worth or that of her colleagues. “I think we’re just as important as elementary school teachers. We’re just as important as high school teachers and college professors,” LiAnne said as she reflected on the impact she had made in her career. “I ran into one of my children recently, and he remembered me from preschool though he’s now 18 years old,” she recalled. “He was so excited to see me, and that was worth a lot to me. It reminded me that children value me and other early childhood teachers. Now it’s time society does too.”
But not much has changed since LiAnne issued her plea for recognition. A decade later, early childhood education remains one of the lowest-paid professions, with a median annual salary of $32,500, still not a livable wage. Home health aides come out a bit better at a median annual salary of $34,900, but they, too, are barely scraping by. And the source of their dilemma goes back to a time way before Patricia and LiAnne spoke out for the value of their profession.
For the most part, work in low-wage, female-dominated professions involves tasks long considered women’s work. It consists of activities such as cooking, cleaning, serving and caring for other people, which have now moved from the private to the public sphere. These activities often demand great stamina, along with strength of body and mind. Yet society has consistently undervalued and underpaid this work, whether workers perform it for children, seniors or adults with disabilities, whether it takes place in a home, institution or center. The undervaluation of care work has roots in the companionship care exemption, which excluded domestic care workers from wage and hours protection extended to other workers when Congress first passed the Fair Labor Standards Act in 1974.
The rationale for the exemption was that caring work was an extension of women’s traditional roles. It didn’t require much training, so it didn’t merit much compensation, as lawmakers assumed when they passed the exemption. They also relied on the claim that the emotional rewards of helping others would lead workers to need less financial incentive to do their jobs. Employers, according to this line of thought, could pay women less because caring work was “sacred” work that women should perform out of love and compassion, instead of the wish for fair, livable wages.
The notion that caring work comes naturally to women still has traction despite the passage of many years and a lot of research showing that competent child care requires training and skills. “The job of caring for and educating young children is so hard and so complex,” as Lea Austin, executive director of UC Berkeley’s Center for the Study of Child Care Employment, pointed out four years ago “People understand that it’s low-paid work, but they have no idea how low,” she said. “I’ve found myself in meetings, even with people who work in the sector in various policy roles, and you put out that number, that the median wage for a child care worker is $11.65 across the country, and that more than half of early childhood workers use aid programs, and sometimes there’s an audible gasp. When people make that connection and understand the consequences, they find it egregious and shocking.”
Many people are coming to agree with Austin, and they’re making their opinions heard. Child care is among the top five professions that are undervalued and underpaid, according to a 2023 poll from YouGov that surveyed Americans’ perceptions of 30 jobs in terms of pay and impact. “We pay early childhood teachers like they’re babysitters and expect them to work miracles. But without them, society collapses,” as a reader told internet media company BuzzFeed last year, and that reader wasn’t unique. There’s increasing buzz in the news about how early childhood teachers allow parents to hold jobs, the economy to have the workforce it needs and children to gain the foundation for productive lives This makes child care a contribution to the public good for which educators deserve thanks, according to a recent study from the online language tutoring platform Preply. The study found that child care workers rank in the top three unappreciated professions since nearly 80 percent of Americans had never thanked a child care worker, a lapse that one in five people later came to regret.
Even when people appreciate early learning professionals, they fail to make the broader connection between the work that educators do and its impact on economic progress that affects us all. Like 50 percent of the women who hold low-wage jobs, a figure that appeared this month in ABC News, early childhood educators are largely women of color. A convergence of sexism and racism has long led society to undervalue their work, leading to a vicious cycle that’s hard to break. When people consider a skill to be something that people naturally want to do for free, it keeps wages down. When wages are low, employers must lower job qualifications, which reinforces the notion that the job is unskilled, despite advances in the workforce. Nearly half of early educators now hold credentials or degrees, and growing numbers of state initiatives are funding educators who want to upgrade their education. Still, the small pay bump educators receive when they take advantage of state support remains a consistent roadblock to the progress of the early childhood profession.
We need to build a culture of appreciation that raises up the early childhood profession, and early childhood leaders can do this in two ways. One is on the national and state level by advocating for better funding, better wages and a better workplace environment, macro changes that will take time. In the meanwhile, early childhood leaders can encourage families to work at the micro level by showing that they value early childhood teachers. Writing thank-you notes, giving little gifts and offering words of encouragement are a good start to sparking change. When families take these small steps, other parents will notice, and that can lead to a bigger culture of appreciation for the brilliant work that our educators do.
Every small gesture is a step toward putting the spotlight on a vital connection. So-called women’s work, like early childhood education and home health care, is work on which society depends, and it serves an ideal that lawmakers should keep in mind when they consider giving more support to the members of our nation’s caring professions. “The moral test of government is how it treats those who are in the dawn of life, the children; those who are in the twilight of life, the aged; and those in the shadows of life, the sick, the needy and the handicapped,” as Vice President Hubert Humphrey once said. The low-wage work that many women do has a high value that serves the public good.
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Mackenzie Pelland serves as Vice President of Product at the Council. In this role, she oversees the Council’s product strategy and portfolio, including credentialing programs, educational publications, professional development resources, and branded merchandise, ensuring offerings are sustainable and responsive to the evolving needs of early childhood educators and the broader early care and education field. Her work focuses on building scalable, user-centered products that strengthen quality and integrity across the Council’s credentialing, educational, and professional learning offerings.
Prior to this role, Mackenzie served as Director of ECE Observation Systems at the Council, where she oversaw the observation portion of the CDA® credentialing assessment process and led the ECE Observation Team. She also worked to support, refine, and strengthen the Professional Development Specialist community to better meet the needs of a diverse CDA® candidate population.
Before joining the Council, Mackenzie was Senior Director of Monitoring and Compliance Systems at Acelero Learning, where she led the development and execution of monitoring systems related to federal grant compliance, child care licensing, health and safety, incident management, and facilities compliance across Head Start programs nationwide. She also previously served as Program Accountability and Policy Implementation Manager at New York City’s Department of Education within the Division of Early Childhood Education.
Mackenzie is recognized as a credentialing specialist by the Institute for Credentialing Excellence. She holds a master’s degree in education policy from Teachers College, Columbia University, a Certificate in Education and Program Evaluation from Georgetown University, and a bachelor’s degree in politics and education from Occidental College.
Elisa Shepherd
Vice President of Strategic Alliances
Elisa Shepherd is the Vice President of Strategic Alliances at the Council, where she leads initiatives to advance the Council’s mission and strategic plan through designing, managing, and executing a comprehensive stakeholder relationship strategy.
With over 25 years of experience in early childhood education (ECE), Elisa has dedicated her career to developing impactful programs, professional development opportunities, and public policies that support working families, young children, and ECE staff. Before joining the Council, Elisa held numerous roles within the childcare industry. Most recently, she served as Associate Vice President at The Learning Experience and as Senior Manager at KinderCare Education, where she influenced government affairs and public policies across 40 states.
Elisa’s commitment to leadership is reflected in her external roles on the Early Care and Education Consortium Board of Directors, the Florida Chamber Foundation Board of Trustees, and as the DEI Caucus Leader for KinderCare Education. She has been recognized as an Emerging Leader in Early Childhood by Childcare Exchange’s Leadership Initiative.
Elisa earned a Bachelor of Science in Psychology with a focus on child development from Pennsylvania State University in State College, PA.
Janie Payne
Vice President of People and Culture
Janie Payne is the Vice President of People and Culture for the Council for Professional Recognition. Janie is responsible for envisioning, developing, and executing initiatives that strategically manage talent and culture to align people strategies with the overarching business vision of the Council. Janie is responsible for driving organizational excellence through strategic talent practices, orchestrating workforce planning, talent acquisition, performance management as well as a myriad of other Human Resources Programs. She is accountable for driving effectiveness by shaping organizational structure for optimal efficiency. Janie oversees strategies that foster a healthy culture to include embedding diversity, equity, and inclusion into all aspects of the organization.
In Janie’s prior role, she was the Vice President of Administration at Equal Justice Works, where she was responsible for leading human resources, financial operations, facilities management, and information technology. She was also accountable for developing and implementing Equal Justice Works Diversity, Equity, and Inclusion strategy focused on attracting diverse, mission-oriented talent and creating an inclusive and equitable workplace environment. With more than fifteen years of private, federal, and not-for-profit experience, Janie is known for her intuitive skill in administration management, human resources management, designing and leading complex system change, diversity and inclusion, and social justice reform efforts.
Before joining Equal Justice Works, Janie was the Vice President of Human Resources and Chief Diversity Officer for Global Communities, where she was responsible for the design, implementation, and management of integrated HR and diversity strategies. Her work impacted employees in over twenty-two countries. She was responsible for the effective management of different cultural, legal, regulatory, and economic systems for both domestic and international employees. Prior to Global Communities, Janie enjoyed a ten-year career with the federal government. As a member of the Senior Executive Service, she held key strategic human resources positions with multiple cabinet-level agencies and served as an advisor and senior coach to leaders across the federal sector. In these roles, she received recognition from management, industry publications, peers, and staff for driving the creation and execution of programs that created an engaged and productive workforce.
Janie began her career with Verizon Communications (formerly Bell Atlantic), where she held numerous roles of increasing responsibility, where she directed a diversity program that resulted in significant improvement in diversity profile measures. Janie was also a faculty member for the company’s Black Managers Workshop, a training program designed to provide managers of color with the skills needed to overcome barriers to their success that were encountered because of race. She initiated a company-wide effort to establish team-based systems and structures to impact corporate bottom line results which was recognized by the Department of Labor. Janie was one of the first African American women to be featured on the cover of Human Resources Executive magazine.
Janie received her M.A. in Organization Development from American University. She holds numerous professional development certificates in Human Capital Management and Change Management, including a Diversity and Inclusion in Human Resources certificate from Cornell University. She completed the year-long Maryland Equity and Inclusion Leadership Program sponsored by The Schaefer Center for Public Policy and The Maryland Commission on Civil Rights. She is a trained mediator and Certified Professional Coach. She is a graduate of Leadership America, former board chair of the NTL Institute and currently co-steward of the organization’s social justice community of practice, and a member of The Society for Human Resource Management. Additionally, Janie is the Board Chairperson for the Special Education Citizens Advisory Council for Prince Georges County where she is active in developing partnerships that facilitate discussion between parents, families, educators, community leaders, and the PG County school administration to enhance services for students with disabilities which is her passion. She and her husband Randolph reside in Fort Washington Maryland.
Andrew Davis
Chief Operations Officer (COO)
Andrew Davis serves as Chief Operating Officer at the Council. In this role, Andrew oversees the Programs Division, which includes the following operational functions: credentialing, growth and business development, marketing and communications, public policy and advocacy, research, innovation, and customer relations.
Andrew has over 20 years of experience in the early care and education field. Most recently, Andrew served as Senior Vice President of Partnership and Engagement with Acelero Learning and Shine Early Learning, where he led the expansion of state and community-based partnerships to produce more equitable systems of service delivery, improved programmatic quality, and greater outcomes for communities, children and families. Prior to that, he served as Director of Early Learning at Follett School Solutions.
Andrew earned his MBA from the University of Baltimore and Towson University and his bachelor’s degree from the University of Maryland – University College.
Janice Bigelow
Chief Financial Officer (CFO)
Jan Bigelow serves as Chief Financial Officer at the Council and has been with the organization since February of 2022.
Jan has more than 30 years in accounting and finance experience, including public accounting, for-profit and not-for-profit organizations. She has held management-level positions with BDO Seidman, Kiplinger Washington Editors, Pew Center for Global Climate Change, Communities In Schools, B’nai B’rith Youth Organization and American Humane. Since 2003, Jan has worked exclusively in the non-profit sector where she has been a passionate advocate in improving business operations in order to further the mission of her employers.
Jan holds a CPA from the State of Virginia and a Bachelor of Arts degree from Lycoming College. She resides in Wilmington, NC with her husband and two dogs.
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