Isabel is good at putting herself in other people’s shoes, an ability she picked up in her college days. “I studied cultural anthropology in Mexico,” she says, “and did a lot of field research on different communities and their cultures.” It was knowledge that came in handy when Isabel had to move out of her comfort zone and find a new professional path. The government funding for her research dried up, so she came to California, where she met her husband and became a first-time mom, a role for which she felt unprepared. “I didn’t have a book on how to be a parent,” she says, “so I took some child development classes at a community college with the aim of being a better mom.”
Those classes led to a career when Isabel’s instructor told her about the CDA®. After earning a bilingual credential, she and her family moved to Michigan where she went to work at a child care center called Brilliant Beginnings. Isabel brought her two children to work with her, but it was costly. Besides, Isabel’s children weren’t getting what she wanted for them since she didn’t want them to forget their background. “I wanted my children to learn more about my culture and first language, Spanish, big parts of who I am,” Isabel says. So, when she had her third child 18 years ago, she opened Mi Casa es su Casa Bilingual Family Daycare in Byron Center, Michigan, where she celebrates her culture every day.
“The program is half in Spanish and half in English,” as Isabel explains. “We do circle time, read books and play games in both languages. I cook Mexican food like enchiladas and tacos since this is another part of my culture that I can bring into the classroom. I have bilingual staff to assist me,” she says. “And the families come from a wide range of backgrounds and cultures, so they like the enrichment their children gain by being in a diverse program.”
The families also value the skills that Isabel and her staff bring to the program since Isabel believes in continued professional growth. She has gone on to earn her master’s degree in early childhood education and takes determined steps to help her staff earn a CDA. “I help them find scholarships from the state of Michigan,” she says, “and I give them some paid time off to do their CDA homework. I also spend time with my staff to guide them through the CDA process. So, I meet with them during nap time, for instance, to work on their portfolios, share ideas for resources they can include and make sure they’re gaining the competencies they need to earn a CDA.”
Isabel values her own CDA and has continued to renew her credential since earning it nearly 20 years ago. “Though I now have a master’s degree, the CDA has symbolic meaning for me since it started me on my career,” she says. She also understands that “earning a CDA gives you a solid grasp of how young children develop and what it means to provide quality care in an early childhood program.”
It can be challenging, as Isabel knows, since she has served children with behavioral and physical issues. “I had a little boy who screamed all the time and made himself throw up whenever he ate,” as Isabel recalls. “It turned out that he was on the autism spectrum, and working with him was hard at first. But we found a routine that helped him calm down and now he’s doing very well. So are two little boys who came from a home where there was domestic violence. They were yelling all the time, feeling low self-esteem and hurting other kids, but I didn’t give up on them. Instead, I tried to put myself in the boys’ shoes and realized how much they needed a place where people cared about them and made them feel safe.”
The key to serving children with challenges like these is paying attention to the cues they give you, as Isabel points out. And she draws inspiration to do this from her favorite book The Little Prince. In it, the prince tells a friendly fox that “grownups never understand anything for themselves, and it is tiresome for children to be always and forever explaining things to them,” words Isabel understands well. “Children can’t always tell you how they feel,” she says. “But they’re trying to communicate something when they hit someone, hurl a toy or throw a fit. So, you have to search for signs of how they’re feeling by looking at their eyes, hands and body language. That’s how you can get to the root of any problems that the children might be having.”
Granted, it can sometimes be hard for educators to connect with children since they think like adults. So, it’s a good thing that Isabel shares her wisdom as a bilingual early childhood quality improvement consultant and trainer. “For the past 11 years,” she says, “I have been working for local and state early childhood organizations like Great Start to Quality, a Michigan program to bring excellence to the early learning field. In my work for them,” Isabel says, “I visit family child care providers, listen to their needs and guide them in how to cope with challenging behaviors among children. I also provide online and in-person trainings in Spanish on family policies and how to make child care settings safer for children, along with resources to help their programs succeed.”
And Isabel likes doing the training and listening to the providers’ stories, she explains. “We speak the same language and come from a similar place, so it’s easy for me to put myself in their shoes to build connections,” Isabel says. And she also builds bonds among the providers who she serves in her training sessions across the state. “Whenever I do a session,” she says, “I send an email to all the people who have ever taken my training. Once I complete my presentation, I provide a space where they can talk about their programs, share their experiences and build a sense of community,” something Isabel also works hard at in her family child care program.
Training providers, serving children and being a mom can require Isabel to fill several roles in the same day, as she explains. “Sometimes, I feel like Alice Wonderland when she says, ‘I knew who I was this morning, but I’ve changed a few times since then.’ When I’m with the adults, I act one way and when I’m with the children, I act a different way. But at heart, I stay the same. I’m someone who has a passion for serving others and striving to know where they’re coming from,” she says. And she first learned to do this while studying cultural anthropology during her college days.
Isabel’s experience since then has shown her more about how we can come together and what keeps us apart. “It’s not always the language barrier since we can speak the same language and not communicate,” she says. “Instead, the real challenge is getting to know other people, hearing their views and accepting them for who they are. That’s what I try to do with the families I serve. I work hard to support diversity in my classroom because we don’t want everyone to be the same. When we join as a community, our differences make us stronger.”
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Elisa Shepherd is the Vice President of Strategic Alliances at the Council, where she leads initiatives to advance the Council’s mission and strategic plan through designing, managing, and executing a comprehensive stakeholder relationship strategy.
With over 25 years of experience in early childhood education (ECE), Elisa has dedicated her career to developing impactful programs, professional development opportunities, and public policies that support working families, young children, and ECE staff. Before joining the Council, Elisa held numerous roles within the childcare industry. Most recently, she served as Associate Vice President at The Learning Experience and as Senior Manager at KinderCare Education, where she influenced government affairs and public policies across 40 states.
Elisa’s commitment to leadership is reflected in her external roles on the Early Care and Education Consortium Board of Directors, the Florida Chamber Foundation Board of Trustees, and as the DEI Caucus Leader for KinderCare Education. She has been recognized as an Emerging Leader in Early Childhood by Childcare Exchange’s Leadership Initiative.
Elisa earned a Bachelor of Science in Psychology with a focus on child development from Pennsylvania State University in State College, PA.
Andrew Davis
Chief Operations Officer (COO)
Andrew Davis serves as Chief Operating Officer at the Council. In this role, Andrew oversees the Programs Division, which includes the following operational functions: credentialing, growth and business development, marketing and communications, public policy and advocacy, research, innovation, and customer relations.
Andrew has over 20 years of experience in the early care and education field. Most recently, Andrew served as Senior Vice President of Partnership and Engagement with Acelero Learning and Shine Early Learning, where he led the expansion of state and community-based partnerships to produce more equitable systems of service delivery, improved programmatic quality, and greater outcomes for communities, children and families. Prior to that, he served as Director of Early Learning at Follett School Solutions.
Andrew earned his MBA from the University of Baltimore and Towson University and his bachelor’s degree from the University of Maryland – University College.
Janice Bigelow
Chief Financial Officer (CFO)
Jan Bigelow serves as Chief Financial Officer at the Council and has been with the organization since February of 2022.
Jan has more than 30 years in accounting and finance experience, including public accounting, for-profit and not-for-profit organizations. She has held management-level positions with BDO Seidman, Kiplinger Washington Editors, Pew Center for Global Climate Change, Communities In Schools, B’nai B’rith Youth Organization and American Humane. Since 2003, Jan has worked exclusively in the non-profit sector where she has been a passionate advocate in improving business operations in order to further the mission of her employers.
Jan holds a CPA from the State of Virginia and a Bachelor of Arts degree from Lycoming College. She resides in Alexandria VA with her husband and dog.
Janie Payne
Vice President of People and Culture
Janie Payne is the Vice President of People and Culture for the Council for Professional Recognition. Janie is responsible for envisioning, developing, and executing initiatives that strategically manage talent and culture to align people strategies with the overarching business vision of the Council. Janie is responsible for driving organizational excellence through strategic talent practices, orchestrating workforce planning, talent acquisition, performance management as well as a myriad of other Human Resources Programs. She is accountable for driving effectiveness by shaping organizational structure for optimal efficiency. Janie oversees strategies that foster a healthy culture to include embedding diversity, equity, and inclusion into all aspects of the organization.
In Janie’s prior role, she was the Vice President of Administration at Equal Justice Works, where she was responsible for leading human resources, financial operations, facilities management, and information technology. She was also accountable for developing and implementing Equal Justice Works Diversity, Equity, and Inclusion strategy focused on attracting diverse, mission-oriented talent and creating an inclusive and equitable workplace environment. With more than fifteen years of private, federal, and not-for-profit experience, Janie is known for her intuitive skill in administration management, human resources management, designing and leading complex system change, diversity and inclusion, and social justice reform efforts.
Before joining Equal Justice Works, Janie was the Vice President of Human Resources and Chief Diversity Officer for Global Communities, where she was responsible for the design, implementation, and management of integrated HR and diversity strategies. Her work impacted employees in over twenty-two countries. She was responsible for the effective management of different cultural, legal, regulatory, and economic systems for both domestic and international employees. Prior to Global Communities, Janie enjoyed a ten-year career with the federal government. As a member of the Senior Executive Service, she held key strategic human resources positions with multiple cabinet-level agencies and served as an advisor and senior coach to leaders across the federal sector. In these roles, she received recognition from management, industry publications, peers, and staff for driving the creation and execution of programs that created an engaged and productive workforce.
Janie began her career with Verizon Communications (formerly Bell Atlantic), where she held numerous roles of increasing responsibility, where she directed a diversity program that resulted in significant improvement in diversity profile measures. Janie was also a faculty member for the company’s Black Managers Workshop, a training program designed to provide managers of color with the skills needed to overcome barriers to their success that were encountered because of race. She initiated a company-wide effort to establish team-based systems and structures to impact corporate bottom line results which was recognized by the Department of Labor. Janie was one of the first African American women to be featured on the cover of Human Resources Executive magazine.
Janie received her M.A. in Organization Development from American University. She holds numerous professional development certificates in Human Capital Management and Change Management, including a Diversity and Inclusion in Human Resources certificate from Cornell University. She completed the year-long Maryland Equity and Inclusion Leadership Program sponsored by The Schaefer Center for Public Policy and The Maryland Commission on Civil Rights. She is a trained mediator and Certified Professional Coach. She is a graduate of Leadership America, former board chair of the NTL Institute and currently co-steward of the organization’s social justice community of practice, and a member of The Society for Human Resource Management. Additionally, Janie is the Board Chairperson for the Special Education Citizens Advisory Council for Prince Georges County where she is active in developing partnerships that facilitate discussion between parents, families, educators, community leaders, and the PG County school administration to enhance services for students with disabilities which is her passion. She and her husband Randolph reside in Fort Washington Maryland.
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